Customer IT

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Are you in search for a trusted partner to support you with your IT challenges? We can assist you with your IT projects, providing system health checks as well as IT integration, maintenance and support services. Services at a glance:

IT project support
We can support you with expanding, updating or restructuring your IT platform(s), tailored to your specific needs.


IT service agreement
To safeguard the smooth operations of your IT (and the respective "daily business"), let us carry out periodic and regular maintenance and servicing of your IT landscape. We also provide advice and regular recommendations  concerning upcoming (new or replacing) IT investments while we carry out the maintenance work.


IT jour fixe / SPOC
We can perform support and IT operating tasks on your premises, acting as your single point of contact (SPOC) for all IT matters. This includes recording, prioritizing and solving support incidents, while of course adhering to the contractually agreed response times. You have the complete transparency, because we offer all information within the shared ticketing tool.


External CIO
We offer comprehensive services in regard to the  strategic alignment of your IT and can also support you during the execution and implementation.


bdocloud
BDO's cloud platform ("bdocloud") serves as the basis for all clients wishing to outsource - some or all of - their IT infrastructure. We offer the following cloud solutions:

 

Benefits at a glance:

  • Rapid implementation and reduced response times thanks to outsourcing and cloud computing.

  • Scalable technical resources while reducing the complexity of interfaces.

  • Predictable costs and increased professionalism thanks to experienced external and central sourcing models.

  • Individual service models tailored to your sourcing strategy.

  • Data center solutions in Switzerland.